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'Travellers' anticipation at snaring a $240 Melbourne to London fare on AirAsia has turned to anger among those who missed out.
The rock-bottom fares advertised by AirAsia yesterday went on sale at 2am this morning but were sold out within an hour.
Fairfax has received heated calls today from disappointed travellers complaining about AirAsia, angered that they could not access the sale fares — offers that were still being promoted on AirAsia's website at 2pm today.
One disappointed customer, whose booking ended up costing thousands of dollars — rather than hundreds — has vowed to complain about AirAsia to the Australian Competition and Consumer Commission.
But a public relations agent for AirAsia defended the sale, saying that among the various fares in the sale as many as 4000 seats from Australia (exiting Melbourne, the Gold Coast or Perth) to its Kuala Lumpur hub — the first leg of the trip to London — were offered.
Approximately 1000 discount seats were offered on the Kuala Lumpur-London sector. All have been sold, too, Air Asia's spokesman said....
AirAsia anger: $240 London fares cause angst
'Travellers' anticipation at snaring a $240 Melbourne to London fare on AirAsia has turned to anger among those who missed out.
The rock-bottom fares advertised by AirAsia yesterday went on sale at 2am this morning but were sold out within an hour.
Fairfax has received heated calls today from disappointed travellers complaining about AirAsia, angered that they could not access the sale fares — offers that were still being promoted on AirAsia's website at 2pm today.
One disappointed customer, whose booking ended up costing thousands of dollars — rather than hundreds — has vowed to complain about AirAsia to the Australian Competition and Consumer Commission.
But a public relations agent for AirAsia defended the sale, saying that among the various fares in the sale as many as 4000 seats from Australia (exiting Melbourne, the Gold Coast or Perth) to its Kuala Lumpur hub — the first leg of the trip to London — were offered.
Approximately 1000 discount seats were offered on the Kuala Lumpur-London sector. All have been sold, too, Air Asia's spokesman said....
AirAsia anger: $240 London fares cause angst
