TP: TAP Air Portugal: Nach Flugbuchung gebuchten Tarif einsehen / herausfinden

[rausmade]

ANZEIGE

Hallo zusammen,
in guten 4 Wochen steht ein Flug mit TAP an, bei dem auch ein Kleinkind dabei ist. Bei Kleinkindern bestimmt der gebuchte Tarif, welches Gepäck erlaubt ist: https://www.flytap.com/de-de/reisen-mit-kindern/reisen-mit-babys-und-kindern

Ich kann aber weder beim Kleinkind, noch bei den mitfliegenden Erwachsenen erkennen, welcher Tarif gebucht wurde. Jeder Mitreisende hat eine separate Bestätigungsmail von TAP bekommen, die so aussieht (Daten/Namen leicht geändert):

ELECTRONIC TICKET
PASSENGER ITINERARY RECEIPT

TAP AIR PORTUGAL CONTACT C DATE: 30 MAR 2019
ED 27 S. 5 LISBON AGENT: 1122
NAME: NACHNAME/VORNAMEMRS
FRANKFURT FQTV: 99212345785222
IATA : 234 92346
TELEPHONE: +351 707205700

ISSUING AIRLINE : TAP PORTUGAL
TICKET NUMBER : ETKT 047 235235235325

BOOKING REF : AMADEUS: XXXXXX, AIRLINE: 1A/XXXXXX
BOOKING REF : AMADEUS: XXXXXX, AIRLINE: TP/XXXXXX

FROM /TO FLIGHT CL DATE DEP FARE BASIS NVB NVA BAG ST

FRANKFURT FRANK TP 579 U 02OCT 1935 UDEBAG0B 1PC OK
TERMINAL:1
LISBON AIRPORT SEAT: 13C ARRIVAL TIME: 2145 ARRIVAL DATE: 01OCT
TERMINAL:1 LATEST CHECK-IN:1850

LISBON AIRPORT TP 574 U 08OCT 0830 UDEBAG0B 1PC OK
TERMINAL:1
FRANKFURT FRANK SEAT: 13C ARRIVAL TIME: 1235 ARRIVAL DATE: 07OCT
TERMINAL:1 LATEST CHECK-IN:0730


AT CHECK-IN, PLEASE SHOW A PICTURE IDENTIFICATION AND THE DOCUMENT YOU GAVE
FOR REFERENCE AT RESERVATION TIME


ENDORSEMENTS : FARE RESTR APPLYNON REF
PAYMENT : WB
: DEBITAP

FARE CALCULATION : FRA TP LIS66.17TP FRA66.17NUC132.34END ROE0.876441

AIR FARE : EUR 116.00
TAX : EUR 42.00YQ EUR 7.38OY EUR 9.50DE
EUR 26.56RA EUR 3.47PT EUR 11.65YP
TOTAL : EUR 216.56

Daher die Frage: Wie bzw. wo kann ich einsehen, was für ein Tarif gebucht wurde? Mit Buchungsreferenz und Name über die TAP Seite sieht man es jedenfalls nicht...

 

[jetblue]

FARE CALCULATION : FRA TP LIS66.17TP FRA66.17NUC132.34END ROE0.876441

AIR FARE : EUR 116.00
TAX : EUR 42.00YQ EUR 7.38OY EUR 9.50DE
EUR 26.56RA EUR 3.47PT EUR 11.65YP
TOTAL : EUR 216.56

Hier der Tarif, bei welchem gem. Farerule 1 Gepäckstück errlaubt ist:

Results from https://www.ExpertFlyer.com

Fare Information Search:

Departing FRA on 02/10/19 for LIS
Returning on 08/10/19
Ticketing on 01/08/19
Flying TP  
Viewing in currency EUR
Validated Results

Fare Basis  Airline  Booking  Trip Type   Fare           Cabin  Effective  Expiration  Min/Max  Advanced
                     Class                                      Date       Date        Stay     Purchase Req
ODEDSC0B    TP       O        Round-Trip  20.00 (EUR)    E                                      
TDEDSC0B    TP       T        Round-Trip  26.00 (EUR)    E                                      
EDEDSC0B    TP       E        Round-Trip  48.00 (EUR)    E                                      
ODEBSC0B    TP       O        Round-Trip  56.00 (EUR)    E                                      
TDEBSC0B    TP       T        Round-Trip  62.00 (EUR)    E                                      
ODECLC0B    TP       O        Round-Trip  70.00 (EUR)    E                                      
TDECLC0B    TP       T        Round-Trip  76.00 (EUR)    E                                      
UDEDSC0B    TP       U        Round-Trip  80.00 (EUR)    E                                      
EDEBSC0B    TP       E        Round-Trip  84.00 (EUR)    E                                      
EDECLC0B    TP       E        Round-Trip  98.00 (EUR)    E                                      
LDEDSC0B    TP       L        Round-Trip  106.00 (EUR)   E                                      
[B]UDEBSC0B    TP       U        Round-Trip  116.00 (EUR)   E[/B]

Results from https://www.ExpertFlyer.com

Fare Routing Search:
Departing FRA on 02/10/19 for LIS
Fare basis code UDEBSC0B
Flying TP
Routing via Eastern Hemisphere

Rule Category                           Rule Text

RULE APPLICATION AND OTHER CONDITIONS      NOTE - THE FOLLOWING TEXT IS INFORMATIONAL AND NOT
                                           VALIDATED FOR AUTOPRICING.
                                           [B]TAP BASIC FARES WITHIN EUROPE[/B]
                                           APPLICATION
                                            AREA
                                             THESE FARES APPLY WITHIN EUROPE.
                                            CLASS OF SERVICE
                                             THESE FARES APPLY FOR ECONOMY CLASS SERVICE.
                                            TYPES OF TRANSPORTATION
                                             THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES.
                                             FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE
                                              ONE-WAY/ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS.
                                             FARES ONLY APPLY IF PURCHASED BEFORE DEPARTURE.
                                              EXCEPTION-
                                              MAY BE USED FOR EN-ROUTE UPGRADING FROM A LOWER
                                              FARE PROVIDED ALL CONDITIONS OF THESE FARES ARE
                                              MET.
                                            CAPACITY LIMITATIONS
                                             THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS
                                              CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY
                                              THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE
                                              AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS,
                                              WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN
                                              FLIGHT, WILL BE DETERMINED BY THE CARRIERS BEST
                                              JUDGEMENT.
                                            OTHER CONDITIONS
                                             PASSENGER EXPENSES NOT PERMITTED
                                             -------------------------------------------------
                                             SEQUENTIAL USE OF FLIGHT COUPONS
                                             THIS FARE IS ONLY VALID IF THE FLIGHTS ARE TAKEN
                                             IN THE BOOKING SEQUENCE.OTHERWISE THE FARE WILL BE
                                             RECALCULATED BASED ON THE ACTUAL FLIGHT ROUTING.
                                            [B] FREE BAGGAGE ALLOWANCE IS 1 PC.[/B]
                                        
ELIGIBILITY                                NO ELIGIBILITY REQUIREMENTS APPLY.
                                        
DAY/TIME                                   NO DAY/TIME TRAVEL RESTRICTIONS APPLY.
                                        
SEASONALITY                                NO SEASONAL TRAVEL RESTRICTIONS APPLY.
                                        
FLIGHT APPLICATION                         THE FARE COMPONENT MUST BE ON
                                               ONE OR MORE OF THE FOLLOWING
                                                   ANY TP FLIGHT OPERATED BY TP
                                                   ANY TP FLIGHT OPERATED BY NI
                                                   ANY TP FLIGHT OPERATED BY WI.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                   AS SPECIFIED ROUTING.
                                        
ADVANCE RESERVATIONS/TICKETING             CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  DIFFERENCE COULD EXIST BETWEEN THE LAST TICKETING
                                                  DATE SHOWN IN FARE RULE/CRSS AND THE ACTUAL
                                                  TICKETING TIME LIMIT DEADLINE INSERTED BY TAP
                                                  IN PNR. THE MOST RESTRICTIVE DATE PREVAILS.
                                        
MINIMUM STAY                               NO MINIMUM STAY REQUIREMENTS APPLY.
                                        
MAXIMUM STAY                                     NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  MAXIMUM STAY IS SUBJECT TO THE SYSTEM BOOKING
                                                  RANGE.
                                        
STOPOVERS                                  2 STOPOVERS PERMITTED ON THE PRICING UNIT - 1 IN EACH
                                           DIRECTION AT EUR 50.00 EACH.
                                        
TRANSFERS                                  UNLIMITED TRANSFERS PERMITTED ON THE PRICING UNIT.
                                           FARE BREAK SURFACE SECTORS NOT PERMITTED ON THE FARE
                                           COMPONENT.
                                           DOMESTIC EMBEDDED SURFACE SECTORS PERMITTED ON THE
                                           FARE COMPONENT.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  AS PER SPECIFIED ROUTING.
                                        
COMBINATIONS                                
                                            END-ON-END NOT PERMITTED. SIDE TRIPS NOT PERMITTED.
                                           OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS
                                             FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
                                             -TO FORM SINGLE OR DOUBLE OPEN JAWS
                                              A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
                                              PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/
                                              LESS THAN MILEAGE OF THE LONGEST FLOWN FARE
                                              COMPONENT.
                                             -TO FORM ROUND TRIPS
                                             -TO FORM CIRCLE TRIPS
                                              A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
                                              PERMITTED.
                                             OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS NOTE -
                                               WHEN DIFFERENT FARES ARE COMBINED THE MOST
                                               RESTRICTIVE CONDITIONS APPLY FOR ENTIRE JOURNEY-
                                               AP/STOPOVER/MIN/MAX STAY.
                                             PROVIDED -
                                               COMBINATIONS ARE WITH ANY FARE FOR ANY CARRIER IN
                                               ANY RULE IN THIS TARIFF.
                                           OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS
                                             FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
                                             -TO FORM SINGLE OR DOUBLE OPEN JAWS
                                              A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
                                              PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/
                                              LESS THAN MILEAGE OF THE LONGEST FLOWN FARE
                                              COMPONENT.
                                             -TO FORM ROUND TRIPS.
                                             ROUND TRIPS NOTE -
                                               WHEN DIFFERENT FARES ARE COMBINED THE MOST
                                               RESTRICTIVE CONDITIONS APPLY FOR ENTIRE JOURNEY-
                                               AP/STOPOVER/MIN/MAX STAY.
                                             CIRCLE TRIPS
                                             CIRCLE TRIPS NOTE -
                                               WHEN DIFFERENT FARES ARE COMBINED THE MOST
                                               RESTRICTIVE CONDITIONS APPLY FOR ENTIRE JOURNEY-
                                               AP/STOPOVER/MIN/MAX STAY.
                                             PROVIDED -
                                               COMBINATIONS ARE WITH ANY FARE FOR CARRIER TP IN
                                               ANY RULE IN TARIFF
                                               EURPPVR - WITHIN EUROPE-INTERNATIONAL
                                               FBRA2P  - WITHIN AREA 2.
                                        
BLACKOUT DATES                             NO BLACKOUT DATES APPLY.
                                        
SURCHARGES                                 NO SURCHARGE REQUIREMENTS APPLY.
                                        
ACCOMPANIED TRAVEL                         ACCOMPANIED TRAVEL NOT REQUIRED.
                                        
TRAVEL RESTRICTIONS                        NO TRAVEL DATE RESTRICTIONS APPLY.
                                        
...

 

[rausmade]

Danke, TAP Basic ist es dann

 

[jetblue]

Genau, steht zuoberst in den Farerules:
TAP BASIC FARES WITHIN EUROPE

 

[Wombert]

Das ist der falsche Tarif. In seiner Bestätigung steht doch die Fare drin: UDEBAG0B.

 

[jetblue]

Dieser Tarif ist online nicht geladen. Macht aber auch keinen Unterschied, diesser erlaubt auch 1 Gepäckstück:

FRANKFURT FRANK TP 579 U 02OCT 1935 UDEBAG0B 1PC OK
TERMINAL:1
LISBON AIRPORT SEAT: 13C ARRIVAL TIME: 2145 ARRIVAL DATE: 01OCT
TERMINAL:1 LATEST CHECK-IN:1850

LISBON AIRPORT TP 574 U 08OCT 0830 UDEBAG0B 1PC OK
TERMINAL:1
FRANKFURT FRANK SEAT: 13C ARRIVAL TIME: 1235 ARRIVAL DATE: 07OCT
TERMINAL:1 LATEST CHECK-IN:0730

 

[XT600]

stimmt, in dem großartig programmierten TAP Sites wird leider nichts angezeigt? Vorsatz oder reine Schlamperei? Wahrscheinlich letzteres

Wenn du auf www.flytap.com gebucht hast steht das meiste in den emails, die dann kommen - ansonsten (Buchung über OTA) nur der Tarifcode ermittlen und dann hotline (neue Email zuschicken lassen)

Facebook helpdesk reagiert recht schnell (vorallem nachts, ich vermute der sitzt in Brasilien oder Madeira?)

Ja leider suboptiomal, aber das sieht man in Portugal nicht so eng. Ich könnte mir bei dieser Chaos Airline durchaus vorstellen, dass der Agent am CI (in Lissabon Eco nur noch Automaten) gar keine Möglichkeit hat zu überprüfen, ob man Gepäck drin hat oder nicht....

Ich vermute es dürfte noch keinen hier im Forum geben haben, der es drauf anlegte und mit einem gebuchten Discount Ticket am Schalter auftaucht... allein die Ankündigung der Gepäckgebühren erzieht die Kunden ganz gewaltig!

 

[XT600]

Ausserdem kann man die TP Buchungen ALLE bei checkmytrip.com anzeigen lassen.

Dort steht dann das Freigepäck drin.

Ja etwas komisch dass mittlerweile auch Handgepäck als Freigepäck verkauft wird...