ANZEIGE
Der QF-Direktdienst nach Frankfurt wird nun doch 6 Monate früher eingestellt, als ursprünglich vorgesehen.
Since the launch of Qantas’ international turnaround strategy in August 2011, Qantas has withdrawn from unprofitable routes. In light of escalating losses on the Singapore – Frankfurt route, Qantas has brought forward the end date of these services by six months to 15 April 2013.The Singapore – Frankfurt service has been unsustainable for many years. The high cost of fuel, combined with the high cost of not having a geographic hub advantage, has impacted the performance of the Frankfurt services.
When will Qantas exit the Singapore – Frankfurt route?
• QF 5 – Singapore – Frankfurt – will cease from 14 April 2013
• QF 6 – Frankfurt – Singapore – will cease from 15 April 2013
Will customers still have one-stop access to Frankfurt?
Yes. Subject to regulatory approvals, customers now have ‘one-stop’ access to Frankfurt on Qantas codeshare services with Emirates via Dubai, with three daily Dubai-Frankfurt services (for travel from 31 March 2013). Customers will also have one-stop access to an additional three destinations in Germany – Hamburg, Munich and Dusseldorf (for travel from 31 March 2013).
Subject to regulatory approvals, these Qantas codeshare services are now available for sale via qantas.com, Contact Centres, or one of our valued travel agents (for travel from 31 March 2013).
How will customers booked and ticketed in Premium Economy on Qantas services to Frankfurt (QF 5 / 6) be reaccommodated?
Customers originally booked and ticketed in the Premium Economy cabin on services to/from Frankfurt will be reaccommodated, where possible, in the Premium Economy cabin on Qantas operated services from Melbourne or Sydney direct to Dubai, and then travel in the Economy cabin to Frankfurt on Qantas codeshare services operated by Emirates. Customers will be offered a fare refund for the flight sector that is rebooked in the Economy cabin. Customers travelling on Classic Award tickets will be offered a point adjustment refund for the sector rebooked in the Economy cabin.
Customers who are travelling from Singapore to Frankfurt will be reaccommodated in the Economy cabin on a Qantas codeshare service operated by Emirates from Singapore to Frankfurt via Dubai. Customers will be offered a fare refund for the flight sectors that are rebooked in Economy. Customers travelling on Classic Award tickets will be offered a point adjustment refund for the flight sectors rebooked in Economy.
If a customer wishes to travel in Business, subject to availability, they will need to pay the fare difference between the class booked and the class available. Customers travelling on Qantas Classic Award tickets can upgrade to Business subject to availability and additional required points.