Hier die Mail:
"Dear Customer,
We regret having to confirm that due to a recent technical error in our system, we are unable to confirm your reservation with reference code XXXXXX
If you did not realize the error prior to this email we would like to apologize and we assure you that any amount that has been deducted from your Credit Card has been returned and should reflect on your account shortly.
While we would like to apologize for any inconvenience this may have caused you, in order to demonstrate our appreciation of your loyalty and understanding in this matter, we would like to hereby offer you a 50% discount on any base fare on your intended journey.
Should you want to take us up on the offer above, please reply to this email in 24 hours , and one of our customer service agents will contact you (please indicate preferred contact details) shortly to finalize your booking. Alternatively you may also contact your nearest Qatar Airways office. Please refer to this email to receive your exclusive discount.
Yours sincerely
Qatar Airways Support"
Schade, aber eigentlich eine faire Loesung.