A
You are responsible for:
You are also responsible for keeping a copy of any information you upload to the Wirex Service or that is accessible through your Wirex Profile. We will not offer you compensation for any losses you might suffer as a result of any information that you access on the Wirex Service being deleted, or your access to such information being terminated or suspended if you or we terminate or suspend your use of the Wirex Service.
- All charges and other amounts incurred through your use of the Wirex Service at any time, including any amounts outstanding after you stop using the Wirex Service or if we suspend or cancel your Wirex Profile; and
- Complying with any and all laws, rules and regulations of your jurisdiction that may apply to you in connection with your use of the Wirex Service, including but not limited to activities of import and export, taxes or foreign currency transactions. We will not be responsible for the execution of tax obligations, or calculation and transfer of taxes applied to you.
Nur einen Monat durchgehalten? Was bewegt dich zur Schließung des Accounts?gibt es aktuell eine promo-aktion für die
registrierung als neukunde bei wirex ?
Dear xxxxxx,
It’s time that we got to know you better.
Wirex is committed to protecting our customers at every opportunity and ensuring the information and documentation we hold on our customers remain current and up to date. One of the most powerful tools we use to help us is to know a bit more about you and how you use our services. This means that occasionally, we may ask you to answer a few questions and provide documents regarding yourself and how you fund your Wirex account. And this is exactly why we are reaching out to you today.
Please don’t worry about this and there is nothing wrong with your account! We just need you to answer a few questions and provide us with some source of funds documents that will help us understand where the funds you used for your Wirex account are from. It’s a standard procedure and should not take you long to do.
Could you arrange for the following to be provided as soon as possible:
For example, if your main source of income is your salary, we simply need you to provide a recent payslip, and a bank statement showing the funds being deposited. More examples and acceptable formats can be found at https://wirexapp.com/help/article/s...f-wealth-verification-accepted-documents-1203
- Please tell us what your occupation and annual income are;
- Advise on your main source of income and provide proof in the form of an official document that clearly shows the source of your funds
In addition to that, we would like to get a better understanding of your current and intended use of your Wirex account and your transactional activity. Please supply the following information and/or documentation:
- Provide a corresponding Proof of Address document to support your residential address. The full list of the acceptable documents can be found at https://wirexapp.com/help/article/proof-of-address-verification-accepted-documents-1201
If you have any questions about what type of documents you need to submit, we are here to help.
- What is the purpose and intended use of your Wirex account? In other words, what do you use your Wirex account for?
- Please advise on the purpose of the incoming fiat transfers from ADMIRAL MARKETS AS JORDAN LTD, RoboForex Ltd, UAB Eurlita between 5/2/2023 and 9/7/2023, and provide the supporting documentation confirming the source of this income.
When you are ready to return the requested details, please ensure you do so by responding to this email.
Kind Regards,
Wirex Review Team
5772103:1308764
DISCLAIMER: The information and the attachments in this email may be confidential and legally privileged. Access to the contents of this message by anyone other than the intended recipient is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. If you have received this email message in error, please notify the sender immediately by email, facsimile, or telephone, and then delete/destroy the original message and all copies of it from your systems. Wirex cannot guarantee this email communication and associated attachments to be free of malicious code and assumes no liability for any loss or injury resulting from the contents of the message. The views expressed may not necessarily be those of Wirex, and unless otherwise noted in the text of the message, the message may not reflect official policy.
+1 selbes Problem. Laut BCS ist das 3DS Visa Secure Verfahren fehlgeschlagen und es liegt an Wirex. Laut Wirex funktioniert ihr 3D Secure Verfahren normal und es liegt am Kreditkarteninstitut welches ablehnt.Ich kann meine Hilton Kreditkarte leider nicht bei Wirex hinzufügen. Wirex sagt "Sorry, something went wrong. Please try again later or contact Wirex support for assistance." und die Hilton Kreditkartenapp sagt "Zahlung abgelehnt.
Klappt das bei jemandem hier, oder konnte jemand das Problem lösen?
Hast du die Dokumente eingereicht?Achtung:
Ich kann meine Hilton Kreditkarte leider nicht bei Wirex hinzufügen. Wirex sagt "Sorry, something went wrong. Please try again later or contact Wirex support for assistance." und die Hilton Kreditkartenapp sagt "Zahlung abgelehnt.
Klappt das bei jemandem hier, oder konnte jemand das Problem lösen?
Habe es gerade auch nochmal probiert. Hinzufügen hat in der Tat geklappt, aber 50€ aufladen ging nicht. Wie viel hast du denn aufladen können? Gehen mehr als 1000€ auf einmal?Bei mir hat es grad problemlos funktioniert.
Danke, für die Rückmeldung. Aber 10 Bankarbeitstag ist ja schon der Hammer, vor allem weil man das Konto in der Zeit nicht nutzen kann.Ja. Rückmeldung kam nach 10 Bankarbeitstagen.