ich habe den tax refund für mehrere stornos wie folgt angestossen und bin (trotz der tatsache, dass die buchung immer noch aktiv und das abflugdatum in wenigen tagen ist) voller zuversicht, dass die taxen nunmehr erstattet werden:
Greetings l0pez.
We want to inform that the area in charge has already processed your request. The applicable taxes will be refunded to the same credit card you used, in the following 15 to 21 days. Your reference numbers are:
MIACA-xxxxx: 202-xxxxxxxxxx
MIACA-xxxxx: 202-xxxxxxxxxx
Thanks for your time and understanding. If you have any other question, feel free to contact us back.
Best regards,
Support Center Representative
LifeMiles Support
support@lifemiles.com
----- Original Message -----
From: l0pez
Date: xx/xx/2014
To: Support LifeMiles <support@lifemiles.com>
Subject: RE: Lifemiles award ticket redemption. [ET-xxxxxxxxxxxxxxxxxxx]
Dear Support-team,
No answer yet.
The reservation is still active - the tax refund ist still not done...
Please be so kind to proceed.
Thanx,
l0pez
From: l0pez
To:
support@lifemiles.com
Subject: RE: Lifemiles award ticket redemption. [ET-xxxxxxxxxxxxxxxxxxx]
Date: xxx, x xxx 2014
Dear support-team,
please find enclosed the wanted information / document.
1. passport-scans
2. the last digits of my credit card used for the booking: xxxx
3. telephone 0049 xxx xxxxxxx
i am looking forward to proceed the refund.
kind regards and best wishes,
l0pez
Date: xxx, x xxx 2014
From:
support@lifemiles.com
To: l0pez
Subject: RE: Lifemiles award ticket redemption. [ET-xxxxxxxxxxxxxxxxxxx]
Greetings l0pez.
On regards to your inquiry, let me inform you that as in the previous email I have just sent you, I would need you
to send me the following information in order for our refund department to submit the tax refund manually:
Image of the identification document or passport of the passenger and the cardholder, clearly visible, in full
color, and preferably in JPEG or PDF format.
The last four digits of the credit card you used to pay for the reservations.
Phone number to confirm the refund process.
We appreciate your comprehension.
Kind regards,
Support Center Representative
LifeMiles Support
support@lifemiles.com
----- Original Message -----
From: l0pez
Date: xx/xx/2014
To: "support@lifemiles.com" <support@lifemiles.com>
Subject: RE: Lifemiles award ticket redemption.
Dear Lifemiles-Team,
I cancelled this award-reservation more than 2 month before but learned that it is still active.
This might be the reason why you did not refund the taxes.
Please make sure the reservation becomes inactive and proceed the refund (I got the miles back on my
account same day the reservation was cancelled).
Thank you and keep up the good work!
l0pez
From:
support@lifemiles.com
To: l0pez
Date: xxx, xx xxx 2013
Subject: Lifemiles award ticket redemption.
