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Hello,
We’re writing to let you know that on Tuesday 31st July we’re making a change to the cost of adding money to your borderless account with a card. We know this isn’t the best news you’ve heard from us, and we’re working hard to keep this cost to a minimum, and reduce it over time.
There will always be a free option to add money to your borderless account. Here’s a quick roundup of the fee changes so you can decide which is best for you:
Add money with our Low Cost option — free
Designed to keep your costs as low as possible — send your money via bank transfer, Trustly, or iDEAL. It’s free to add money to your balance this way, but it can take longer to arrive and you may need to leave the TransferWise app to do this.
Add money with our Fast & Easy option — 0.2% from Tuesday
Designed for money to arrive in your balance as quickly as possible — add money using your debit or credit card or Apple Pay or Google Pay. We do extra work behind the scenes to make sure this happens fast, and from Tuesday 31st July there will be a small fee of 0.2% — so if you added £200 into your balance using this option there’d be a fee of 40p.
If you need to top up using a card over the next couple of days, you still have time to do this in your account without a fee.
Thanks,
The TransferWise Team