Recently, we identified a system error that caused an incorrect number of Hyatt Gold Passport® points to post to your account. After a comprehensive evaluation, we have credited 190 points to your account.
We regret this error occurred, and we sincerely apologize for any inconvenience this miscalculation may have caused. You should feel confident we have made the required adjustments to ensure you receive the proper number of points for all your stays at Hyatt hotels.
If you have any questions or concerns, please contact Hyatt Gold Passport Customer Service toll free at 1.800.228.3360 in the U.S. and Canada or 1.402.593.8615 when outside the U.S. and Canada, or by e-mail at
goldpassport@hyatt.com.
We look forward to welcoming you again very soon.
Kind regards,
Jeff Zidell
Vice President
Hyatt Gold Passport