Dear ChrischMue,
Thank you for contacting IHG’s Best Price Guarantee Support Desk in regards to your reservation at HOLIDAY INN LONDON - HEATHROW ARIEL on JULY XXX for 1 NIGHT under confirmation # XXXXXXXX.
We were able to verify the lower rate found on
Booking.com: 220,292 hotels worldwide. Book your hotel now! and are pleased to award you a FREE NIGHT at HOLIDAY INN LONDON - HEATHROW ARIEL on JULY XXX.
Please be informed that the Free Night is subject to the hotel’s regular cancellation policy as described below:
Canceling your reservation or failing to arrive will result in forfeiture of your deposit. Taxes may apply.
The reservation is non-transferable and the name on the reservation must remain the same. Valid government issued ID is required upon check-in. All succeeding claims within 30 days of the awarded free night will no longer qualify.
We look forward to accommodating your upcoming reservation. Should you have any questions or concerns please contact us via e-mail at
bestpriceguarantee@ihg.com or phone at 800.447.2981.
Best Regards,