Kam grade von Agoda:
"Dear Sokendo,
Recently you made a booking on Agoda that was linked to our PointsMax program, earning miles on Air Berlin’s Topbonus program. Unfortunately Topbonus filed for insolvency on Friday, August 25,*2017.*This means, Air Berlin is no longer issuing Topbonus miles, and existing miles can no longer be redeemed for flights or other benefits. In effect, new miles cannot be awarded to your account.
At Agoda, customer satisfaction is important to us, which is why we are awarding you with an Agoda Gift Card instead of Topbonus miles. Our Gift Cards can be redeemed easily for savings on Agoda bookings for properties around the world.
Best of all, you don’t have to do anything. About two to four weeks after you have checked out of your stay, you will receive an email informing you of the amount and instructions on how to claim your Agoda Gift Card. You’ll be able to redeem it on your very next booking!Please note that this offer only applies to customers that made an Agoda booking with Topbonus frequent-flyer programs before Friday, August 25,2017.*Agoda Gift Cards are eligible at participating properties on Agoda website and app bookings, and cannot be exchanged for cash. Gift Cards are subject to the terms and conditions, and will not be refunded for canceled bookings. In case of any dispute, any decision by Agoda shall be final.
Yours sincerely,
Agoda Team"
